Think about it: You’re a business owner. Your company is growing. Your operations are beginning to expand and you find yourself struggling with the growing pains. You decide it’s time to offload your stress and find that there’s an easy way to handle your IT issues and get back on the speeding business track.
Below are Five (5) Reasons Why You Should Utilize an IT Service Desk!
No one has time for the aches and pains of IT issues.
Business is booming – you and your staff are busy. When your team can’t focus on their work due to pressing IT issues – are they being productive or derailing your potential growth?
An IT service desk gives your team the opportunity to maintain focus on the success of your business and takes the responsibility of your IT issues.
Time = Money.
Again, you’re busy. But did you know you’re losing money the moment one of your employees stops focusing on their work to deal with an IT issue? After an employee tries to fix the issue, they’ve lost time on their responsibilities and trying to regain their focus. That time would have better been used to continue the momentum of your company.
All these inefficiencies add up. Imagine the potential growth your team could have facilitated if you had the right resources on call.
Temporary fixes do not work!
Many small businesses don’t have an IT expect on staff. This creates a challenge for your other staff members who need to handle these IT issues as they arise. Even if these employees can work around the problem, they may have no idea how to work with technology.
This runs the risk of making things worse! You have the opportunity to solve these problems the first time by utilizing a skilled IT service desk.
Reduction in Operating Costs.
There’s real monetary savings in outsourcing your IT service desk.
When you outsource to an IT service desk, you’re opening your business up to a quality service provider who will address your issues strategically to help you meet your business needs and goals. They’re not just going to fix your issue this time. They track your network error causing the issues and ensure it doesn’t happen again.
You don’t have to run into the same issues constantly. An IT service desk can provide solutions to better equip your team now and in the future.
Around the clock support.
It’s simply not practical for a small business to staff and internal IT service desk, especially if you’re needing 24/7 support. If you have your own internal IT, you’re limited to your resources by the business hours they work.
When you outsource your IT service desk, they are available all day, everyday.
ECMSI knows IT Service Desk Support
If you’re an small business owner and you’re serious about getting the IT service desk support you need when you need it, ECMSI is ready to help. Our service desk support is unparalleled. This is one of those business tools that can truly set you apart from the competition.
If you’re ready to focus on growing your business and alleviate the stress of IT, contact ECMSI today.