All posts by a4zz1c

Stay Secure while online shopping this holiday season

We’re heading into that time of the year where your doorstep is full of online shopping orders! While it’s undeniable that holiday deals are some of the best around, it’s important to always keep your security in mind before purchasing. Check out the below tips on ways to keep yourself safe while online shopping this holiday season:

1. Shop Secure Sites Only

Prior to entering any of your personal or financial information, it’s important to make sure the site that your one is secure and legitimate. The easiest way to tell if your site is secure is to check for the “https” at the beginning of the site address.

2. Don’t Use Your Debit Card

When online shopping, it’s best practice to use credit cards or a payment service like PayPal. Credit cards offer more security and less liability is a card number gets stolen. Because debit cards are linked to your bank account, you become a much higher risk if someone is able to back your information.

3. Beware of “Too Good to Be True” Links

Before you start clicking around, take precautions on accessing links that seem a little too good to be true, especially on social networks. If you find yourself really tempted by an offer, save yourself the risk and do some research or find someone else who has tried to take advantage of the deal before clicking.

4. Create Stronger Passwords

We know. We’re always stressing the importance of stronger passwords. But unique and secure passwords are your best gate keeper when keeping your information private.

5. Outsmart Email Scams

Similar to avoiding click-bait links, beware of email scams. Email scammers send out malware and viruses by disguising them as “special offers” or “gifts”. Safe bet: Don’t open emails from people or companies you don’t know. Especially those who alert you that “there may be a problem with your account!” – if you’re genuinely worried about the safety of your bank account, give your bank a call.

It’s always important to follow safety protocols when accessing websites, emails and more. Score some great deals – but keep it secure!

cybersecurity for you and your business

Enterprise-Class IT Protection for the SMBs

Nearly every company in operation today runs the bulk, or entirety, of its workflow on computerized systems. Those IT systems allow companies like yours to increase efficiency and compete head-to-head with similar businesses throughout the world. The downside to your IT environment is that it must be secured, or everything—your data, workflow, and confidential client information is at risk.

Smaller Businesses Are Not Immune to Cyberattack

Because enterprise-level organizations have fortified their IT environments, cybercriminals have pivoted to target the low-hanging fruit of less protected, SMBs in recent years. In fact, 43% of cyberattacks are directed toward the small business.1 That’s where our team of cybersecurity professionals step into the picture. We provide comprehensive, robust IT security measures that help you protect your business while simultaneously leveraging the benefits of digital workflow and advanced productivity tools. 

Guard Against:

  • Unauthorized access to your data
  • Phishing Ransomware
  • Internal corporate espionage
  • Malware (viruses)
  • Malicious hacking

Implement Best-Practice Protocols:

  • Management of updates and patches
  • Data backup and protection strategies
  • Secure remote workflow access options
  • Antivirus and firewall configuration and monitoring
  • Incident response and mitigation
  • Email security measures
  • Network security management

Protection for Your Business – Without the Enterprise-Class Price 

By partnering with our team for IT security management, your business can utilize the protective power of top-of-the-line cybersecurity tools and personnel. Because we are able to spread the high cost of enterprise-class cybersecurity tools and IT specialists across our client base, we offer best-in-breed security solutions to small and mid-size companies like yours within a simple monthly payment structure.

The Benefits of Outsourcing Your Cybersecurity:

  • Faster breach event recovery
  • Increased stakeholder confidence
  • Peace of mind Protection of brand reputation
  • Access to a full stack of cybersecurity solutions and specialists
  • Ability to safely utilize work-from-anywhere technologies
  • Increase efficiency by eliminating nuisance phishing, adware, and spyware

Strengthening Your Weakest Link – Your Employees

Untrained staff can inadvertently allow cybercriminals access to your IT systems, your company’s data, and your customers’ private information. To help mitigate this risk, our team provides an array of training options for your employees, helping them stay safe while using internet-connected or cloud-based workflow.

Reliable, secure and high-quality services are what’s essential to keeping your business up and running. If you have any questions regarding MSP’s and how one can help your business, please feel free to give us a call at 330-750-1428. ECMSI is here to make IT easy!

Let Us Tackle Your Tech, So You Can Focus on Your Business

You have a lot to juggle. Everyone looks to you for answers, instruction, and direction. It’s hard to carve out time in your schedule for what you want to do and for growth strategy implementation. Every business leader faces time constraints. It can feel like you’re a rubber band stretched to the breaking point.

So, maybe you’re thinking about tasks to delegate to free time for you to work on your business instead of in your business. Our team of IT professionals works with busy business executives every day, taking on IT maintenance and support and freeing them to tackle go-forward business initiative. It’s how our clients find time to keep their competitive edge. 

But I Can Do the IT Management for Our Business.

We understand you have the skills and the willingness to do the menial, day-to-day IT updates, upgrades, and patching. But you shouldn’t have to be the one to do that work. Your time is too valuable. 

You’re the leader—the visionary. You’re the one person in your organization who can’t be duplicated or replaced. Taking IT off your hands frees up your time and energy, allowing you to put effort into gaining revenue, avoiding stagnant growth, and accelerating ahead of the competition.

Taking Security Worries Off Your Plate

Cybercriminals and their tactics evolve every day. You already know how challenging it is to stay up to date and keep your systems fortified against malware, phishing attacks, and ransomware. It’s an endless battle and a drain on your time. Let us deploy and manage a full stack of cutting-edge IT security tools to give you the confidence to work on projects with greater ROI.

Managing Your Own IT Can Divert Your Attention from Pro-Growth Opportunities

Your “Top 5 things to do to steer the company” list never seems to get tackled. Often, this is because your attention gets sucked away by the tedious jobs that you’d rather not do. As a result, growth slows and revenues plateau.

There’s a better way. Freeing up all your time and attention for c-suite strategy and decision making allows you to make more progress within your business.

Let Your Employees Do What They Do Best

You’ve hired some of the most talented people in your field to get work done and help you grow your business. While they may be competent with day-to-day computer issues, they shouldn’t have to learn or perform their own IT support either. Partnering with our team of IT professionals allows your employees to get away from IT issues and fully leverage their industry skills.

100% Focus on Your Business Goals and Growth

There is nothing more powerful than a CEO focused on finding ways to scale their company to the next level. Why use up your day on work that doesn’t have the potential to exponentially improve your company?

A Single Point of Accountability for Your IT Maintenance, Security, and Support

There’s no need to wonder, “Who am I going to get to handle this?”  You don’t have to keep putting off necessary IT maintenance work because you have more important work to do. We are your single point of accountability for everything IT. We are the partners that take on your burdens, so you can focus on the next steps in business.

No business is too small or too old to start implementing managed and professional services. Whether your venture is new and you want to start off on the right foot, or you believe your business needs a boost in productivity, our team at ECMSI is here to help! ECMSI is the area’s leading managed service provider with a track record of continued success with their proactive approach for over two decades. If you have any questions regarding MSP’s and how one can help your business, please feel free to give us a call at 330-750-1428 . ECMSI, Making IT Easy!

UNDERSTANDING CYBER SECURITY THREATS

The rise of new technologies has changed the way organizations operate, compete, and evolve. When deployed strategically, each of these emerging technologies can offer organizations a leg up in a fast-paced marketplace, greater insight into their operations, and more control over their business. However, the changing nature of our digital environment is also providing cybercriminals and bad actors with a larger attack surface—and more dangerous tools—than ever. The evolution of workplace technology has also increased the sophistication of cyberattacks.

Given this reality, it’s critical that managed services providers (MSPs) and their customers understand what cybersecurity issues and challenges they’re up against. As companies increasingly rely on connected technology, the stakes of data breaches are clearly growing.

What are the most important security issues facing companies today?

As companies become more reliant on their digital environment, their vulnerabilities to cyberthreats increase in turn. While this certainly doesn’t mean that organizations should forego critical IT investments to reduce their potential attack surface, it does mean that stakeholders need to stay aware of the specific cybersecurity issues that are most pressing to their companies.

Similarly, greater investment in the cloud means that an increasing number of companies are storing and processing proprietary data offsite. The expansion of cloud computing has enabled numerous benefits, including greater organizational flexibility and cost savings. However, relying on the cloud—whether public, private, or hybrid—requires careful cybersecurity protocol. While third-party providers may be responsible for the security of the cloud itself, customers are generally responsible for the security of the information they store and use in it.

What are the threats in cybersecurity?

With new platforms and capabilities opening companies up to new vulnerabilities, it’s critical that MSPs understand what tactics cybercriminals might use to take advantage of unprepared and unprotected organizations.

Across the board, cybersecurity threats that organizations have been familiar with in the past have become even more dangerous. Phishing—the process through which cybercriminals attempt to lure employees to click on links or download files to extract sensitive information—has evolved and matured. And while new technology like blockchain is specifically designed to be secure, users still have private keys that they use to conduct transactions at their specific blockchain node. Successful phishing operations could put these keys in the hands of bad actors and jeopardize the reliability of the network and the applications that rely on it.

Once cybercriminals have access to an organization’s network, the threats they pose are immeasurable. Bad actors may set up a cryptojacking operation in which they harness the resources of computers across a company to mine cryptocurrency, leading to significantly decreased performance. They may steal proprietary information—trade secrets that have the potential to jeopardize a company’s performance—and extort executives for ransom in return for not releasing it. They may even launch integrity attacks, effectively overwriting information in critical databases and allowing cybercriminals to commit fraudulent acts.

The full range of cybersecurity threats that companies face goes on, but the common link among them is that greater network connectivity across companies heightens the potential damage of cyberthreats. This means attacks that may have crippled one area of an organization in the past now have the potential to devastate the whole organization.

What are the challenges of cybersecurity?

The cybersecurity challenges that organizations face range from the internal to the external. On the one hand, companies need to safeguard proprietary information, protect employees, and earn the trust of those they do business with. This requires a shift in organizational culture that puts cybersecurity front and center and educates employees. On the other hand, organizations increasingly need to comply with government regulations as consumers become more concerned about their personal information. This poses new cybersecurity challenges for companies who will have to go to greater lengths to stay compliant with new regulations.

Internally, organizations need to recognize the importance of cybersecurity. Stakeholders need to be prepared to invest in the type of technology and expertise needed to secure their IT infrastructure and maintain that security around the clock. While cybersecurity may have previously taken a back seat to other business areas, companies now need to take a proactive role in monitoring their network and considering potential attack vectors.

Additionally, organizations need to confront the challenge of educating their employees in the reality of cybersecurity. From phishing attacks to ransomware, today’s workers need to be trained to spot nefarious activity, avoid engaging with it, and alert appropriate stakeholders as soon as possible. By educating employees on what threats the organization faces and what form they may come in, it’s more likely that massive breaches can be avoided and damage can be minimized.

How can MSPs support organizational cybersecurity?

Given the full range of threats your customers face today, it’s up to you as an MSP to secure their IT infrastructure and help protect their business. MSPs should consider how they can best deter cybercriminals, detect illicit activity, and defend customers’ networks.

The key here is having multiple layers of defense:

  • Patch management—Patching helps you ensure that all operating systems and third-party software is kept up to date with the latest security patches.
  • Endpoint detection and response (EDR)—EDR helps you identify potential threats at endpoint level and then respond effectively through automation.
  • Email protection—Since email is still the main vector cybercriminals use to get a foothold in an organization through phishing, being able to filter out potentially dangerous messages and attachments, can help reduce your attack surface.
  • Web protection—The use of malicious websites to get people to inadvertently download malware into their network is prevalent. Being able to stop staff from going onto known malicious sites by blocking access to them is and important layer of defense.

Interested in learning more about the benefits of partnering with ECMSI? Give us a call at (330) 750-1428 or visit www.ecmsi.com.

Improve Password Security with These Easy Solutions

It’s important to understand the role that secure passwords play in protecting your critical business data. As a business owner or manager, you need to consider that your business network contains over 100+ passwords and it’s rare that most employees create unique and complex passwords for every account they have.

In order to improve password security, you must make it a priority across your organization, involving the compliance of all employees through tools and education to create a strong strategy for creating and maintaining strong and secure passwords. Let’s check out some ways you can help your business create the best passwords for your business security.

Understand Password Best Practices

  • Choose passwords that are 8-14 characters long
  • Ensure the complexity of passwords is set high by including three random words, a mix of upper- and lowercase letters, numbers (3756), and symbols (!#$%)
  • Change your passwords every 90 days
  • Do not use a password that can be easily guessed, such as your birthdate, spouses name, pet name, etc.
  • Be mindful not to repeat passwords, make sure each account has its own unique password
  • Do not share your passwords with others or leave them anywhere visible
  • If you suspect your account has been compromised, change your password immediately.

Use A Password Manager

Password managers such as LastPass, are software applications that are designed to store and manage online credentials, so you don’t have to remember them all. Password managers take the hassle out of creating long-unique passwords and having to remember them. These types of password mangers help you stay on top of password best practices by create secure passwords and alerting you when there are duplicate passwords in your account. All in all, a user only needs to remember one master password for their password manager and use a multi-factor authentication to keep their information secure.

Use Multi-Factor Authentication

Two-step authentication is a process that requires a user to have a single login, such as a password, as well as an additional similar type of login that is sent directly to the user. For example, you may have a password for your first step and then receive a one-use code on your cell phone or to your email as the second step. A two-step authentication just adds as extra step in verifying your identity and keeping your information more secure. However, this is not to be meant as a means of keeping hackers out.

Improve Your Password Security Today

ECMSI offers a state-of-the-art, multi-layered security suite to ensure your network and critical data is being protected. We offer a free network health assessment to answer your questions, show you where you’re vulnerable, and what our recommendations are to keep your network healthy and productive. Follow the link below to schedule yours today!

YOUR COMPANY NEEDS AND IT SERVICE DESK. HERE’S WHY:

Think about it: You’re a business owner. Your company is growing. Your operations are beginning to expand and you find yourself struggling with the growing pains. You decide it’s time to offload your stress and find that there’s an easy way to handle your IT issues and get back on the speeding business track.

Below are Five (5) Reasons Why You Should Utilize an IT Service Desk!

No one has time for the aches and pains of IT issues.

Business is booming – you and your staff are busy.  When your team can’t focus on their work due to pressing IT issues – are they being productive or derailing your potential growth?

An IT service desk gives your team the opportunity to maintain focus on the success of your business and takes the responsibility of your IT issues.

Time = Money.

Again, you’re busy. But did you know you’re losing money the moment one of your employees stops focusing on their work to deal with an IT issue? After an employee tries to fix the issue, they’ve lost time on their responsibilities and trying to regain their focus.  That time would have better been used to continue the momentum of your company.

All these inefficiencies add up. Imagine the potential growth your team could have facilitated if you had the right resources on call.

Temporary fixes do not work!

Many small businesses don’t have an IT expect on staff. This creates a challenge for your other staff members who need to handle these IT issues as they arise. Even if these employees can work around the problem, they may have no idea how to work with technology.

This runs the risk of making things worse! You have the opportunity to solve these problems the first time by utilizing a skilled IT service desk.

Reduction in Operating Costs.

There’s real monetary savings in outsourcing your IT service desk.

When you outsource to an IT service desk, you’re opening your business up to a quality service provider who will address your issues strategically to help you meet your business needs and goals. They’re not just going to fix your issue this time.  They track your network error causing the issues and ensure it doesn’t happen again.

You don’t have to run into the same issues constantly. An IT service desk can provide solutions to better equip your team now and in the future.

Around the clock support.

It’s simply not practical for a small business to staff and internal IT service desk, especially if you’re needing 24/7 support. If you have your own internal IT, you’re limited to your resources by the business hours they work.

When you outsource your IT service desk, they are available all day, everyday.

ECMSI knows IT Service Desk Support

If you’re an small business owner and you’re serious about getting the IT service desk support you need when you need it, ECMSI is ready to help. Our service desk support is unparalleled. This is one of those business tools that can truly set you apart from the competition.

If you’re ready to focus on growing your business and alleviate the stress of IT, contact ECMSI today.

SIGNS THAT IT’S TIME TO UPGRADE YOUR PHONE SYSTEM

We’re preoccupied with the speed, storage, and software of our computers – but how often do you think about your phone system? If you’re like most, it rarely crosses your mind. However, it’s important to keep your phone system up to date before it becomes too expensive to repair or becomes obsolete. We don’t consider the risks to a failing phone system: lost calls, panic of finding a new system as soon as possible, disrupted business operations which results in decreased revenue, to name a few.

Now that you’re thinking about it, let’s look at the most common ways to identify an aging phone system.

1. You’re having to reboot your phone system more and more often due to intermittent quirks and delays, but you can never find a specific issue

2. You’re experiencing more frequent hardware failure.

3. The software used for your phone system won’t work, even when you do the latest updates – or there are no updates available.

4. You have someone who services your phone, only they don’t service your system any longer and you’re having difficulty finding a qualified provider who does.

5. Replacement parts don’t exist any longer or you can only find used/refurbished parts that cost a fortune.

The above signs are indications that your system is outdated. Experiencing a decrease in productivity are more likely to become apparent to you as time goes on. To avoid the risk of sudden hardware failure, you might want to start researching into upgrading your phone system before it becomes too costly.

ECMSI has teamed up with Allworx® to provide one of the best-in-class phone systems to all of our partners. If you are a current partner, find out how ECMSI can help implement Allworx® in your office to deliver the best phone experience that includes the following:

  • Real-time sharing of contacts across mobile devices (via Reach), Outlook (via Interact Professional), and Verge IP phone
  • Remote control of Verge IP phone using your mobile device (via Reach)
  • Instant handoff of calls to and from your mobile device and Verge IP phone (via Reach)
  • Bluetooth® hands-free

ECMSI and Allworx® power an easy-to-use voiceover internet protocol (VoIP) phone system, whether in the cloud, onsite or hybrid, and will improve your business’s processes and boost staff and client communication. Let’s talk today: (330) 750-1428

https://www.ecmsi.com/voip-phone-systems.html

HOW TO KNOW WHEN TO OUTSOURCE YOUR IT

Technology is relied on by every company. As companies continue to grow, the role of technology becomes more necessary – making sure the business has the support they need 24/7. Typically, businesses hire internal employees but more increasingly, they’re outsourcing to a third-party provider. Check out the information below and determine if the benefits of outsourcing your IT is right for your company.

Benefits of Outsourcing Your IT

Prior to making any decision, it’s imperative to understand the benefits of outsourcing your IT functions. Here’s some benefits of outsourcing:

  1. Decreased Expenses: It’s more cost effective to outsource IT, as you won’t be paying for the overhead of full time employese.
  2. Scalability: Your outsourced IT services can be scaled up for down, depending on your continually changing business needs.
  3. Less Headaches: By outsourcing your IT, your business no longer needs to worry or prepare for maintenance, upgrades, repairs or any other technological problems that may arise.
  4. Reduced Downtime: When you outsource your IT, you no longer need to deal with the issues of downtime or other workflow interruptions – your provider is proactively monitoring.
  5. Better Utilization of In-House Resources: Your focus should be on growing your business, not working on IT issues. By outsourcing your IT, you no longer need to split employee focus.

So, Should You Outsource Your IT?

It’s challenging to consider what might be best for your company. Deciding whether to outsource or continue growing an internal team comes with the consideration of many factors. While considering your options, be sure to weigh the pros and cons by ensuring you’re comparing the right services. While it’s important to compare cost and savings, it’s more important to make sure your network is secure and covered across the board.

If you decide it’s time for your business to proceed in outsourcing it’s IT operations, make sure you’re using a checklist that will appropriately compare providers, like this one here! As we’ve stressed before, the cost of outsourced services should not be the most important factor. Reliable, secure and high-quality services are what’s essential to keeping your business up and running. If you have any questions regarding MSP’s and how one can help your business, please feel free to give us a call at 330-750-1428. ECMSI is here to make IT easy!

RANSOMWARE ATTACKS: HOW ARE YOU PROTECTING YOUR BUSINESS?

How do you truly protect your business? Here’s our checklist:

  • A major vector for an attack is an attachment in an email. You can do a couple things to safeguard from this vector. First, scan all attachments with a good anti malware solution and make sure the definitions are up to date and your solution provider has some protection from zero day attacks. Secondly, and maybe most important, is to train your staff to be weary of attachments –even if they come from a trusted source. If it looks suspicious, do not open it. If it is something that you feel may be important or it appears to come from someone you know, contact them and ask if they sent it. Another related vector is malicious websites that are a conduit for malware. Be sure your anti malware solution can block suspicious websites and web links.
  • Have a Bring Your Own Device (BYOD) policy and a solution of managing and mitigating the impact these devices have on the security of your environment. You need control over the notebooks, mobile devices, and tablets that enter your network. Your solution must provide you with sufficient visibility into what’s connected to your network and what those devices are doing. You need to be able to enforce policies that prevent users from accessing compromised websites or downloading suspicious files.
  • Run modern operating systems. Systems like Windows 7 may be user favorites and may support some legacy applications, but they are the cyber criminals’ dream. They lack the sophisticated built-in defenses found in operating systems like Windows 10. If your business uses Macs, you are not immune. Be sure to get users on the latest version of Mac OS as quickly as possible.
  • Patch every server, network device and endpoint with the latest security patch. This is critical as it can be an effective vector for attack and many IT departments are lax about patching.
  • Secure your network by deploying a layered approach; protecting your endpoints, network, email, and DNS layer. Do not ignore IoT devices. They are vulnerabilities too! They’re often ignored or even unknown to the IT department, but by removing simple points of vulnerability, you can effectively block the attack before it enters your infrastructure.
  • Protect your assets by segmenting your network to prevent an attack from being able to spread. Segmented networks will limit the number of resources that that can be attacked from a single entry point. This also allows you to deploy the strongest defenses where the highest value services and data reside without burdening the entire network with the expense and complexity of these defenses. This is all intended to ensure that your entire network is not compromised in a single attack and any damage that does occur is in the lowest value portions of the infrastructure.
  • Closely monitor network activity. This allows you to identify patterns of attacks before they can cause real damage. Deploy a good Security Information and Event Management (SIEM) tool and use it.
  • Most importantly, have a business continuity plan that details how to respond in the event of an attack. Carefully choreograph all the steps you need to take and what your users need to do to be sure they do not make the situation worse and are ready to resume work once your systems are back online. Core to this plan is a disaster recovery solution that is designed to restore your critical business functions quickly enough to avoid the effect of a prolonged outage. This is your life vest when all else fails and the criminal gains sufficient access to your systems to cause major damage. It is the only option available today that can foil every known attack.
  • Orchestration eliminates the panic by allowing you to rely on a pre-planned, automated, and tested recovery. To be effective, the business continuity solution needs to continuously protect your data and has orchestration that automatically restores your entire infrastructure, including servers, network devices and storage to an offsite virtualized environment. The automated orchestration is a key element because it translates to speed and predictability of the restore process when your team is operating under the pressure of an outage.

As we know, ransomware is on the rise and it is clearly here to stay. Ransomware is doing some real damage to businesses, and increasing in its sophistication to better target vulnerabilities. All businesses are at risk unless you take action to lower your susceptibility to an attack. The true fix is an effective business continuity plan that restores your systems and gets users back online as quickly as possible. For more information: Shane Nesbitt, IT Consultant – (330) 750-1428

www.ecmsi.com

Co-Managed IT Services: Your IT team deserves high-impact resources

Your in-house IT team is made up of high-quality technology professionals who support and facilitate the pursuit of your organizational objectives. We applaud them, their efforts, and their commitment to excellence. 

We work alongside your IT department to enable your IT specialists to focus on pro-growth and big- picture IT department goals. Enterprise tools that might have been out of your budget’s reach are now available to you through our partnership. 

IT Director/CIOCEO/CFO
Leading the internal IT department of a growing business is a monumental undertaking. Everything from end-user requests to horizon- level cyberthreats drain your team of resources. You want to leverage your expertise to drive digital transformation in the organization, but time, financial, and manpower constraints are holding you back. We’re here to support you. Your company is highly dependent upon your IT assets, and your internal IT organization keeps those assets running flawlessly. But they’ve let you know that your next big growth steps are going to take a toll on their limited resources. Give your IT organization access to a full complement of IT specialists and tools, freeing up your IT organization’s time and expertise to tackle the high-impact technology challenges you face. 

How does our co-managed IT service work? 

We’re here to do as little or as much for you as needed, but we’re not here to take over or displace your team. We love to work with like-minded IT professionals! 

Our supplemental IT services team accomplishes the daily tasks so that your resources can tackle the projects that are piling up and slowing your forward momentum. 

  • Infrastructure management
  • Antivirus management
  • Patch management
  • System updates
  • Backup verification and monitoring
  • Vendor management
  • Backup management

Keep your IT staff—Let us fill in the gaps 

A co-managed agreement gives you access to a full team of professionals to support your internal IT resources. Our clients lean on the niche specializations of our team for everything from daily IT tasks to helping with project rollouts. 

The benefits of co-managed services 

Leverage economy of scale with advanced IT management technologies: Tools that may have been out of reach or out of your budget now become available to you. Rollout our tools on day one—no need to wait for training. We can immediately begin to monitor and manage on your behalf, increasing efficiency across your IT department. Access to other solutions out of our stack enables you to drive higher efficiency while saving your the investment in those tools. 

Retain institutional expertise and knowledge: What your internal IT organization brings to the table is irreplaceable. Keep your current team happy and in place while giving them the support and tools they need to get more done. 

Keep IT department budgets in check: If the wages, benefits, and tax obligations associated with hiring additional in-house IT professionals are not in the budget, that’s OK! We’ll fill in the gap. We offer customized pricing geared specifically to your requirements of our team. 

Access IT specialties: Your internal IT specialists have a wealth of knowledge and skill, but no one can know it all. Our co-management specialists are happy to add their expertise in niche areas to your already-robust knowledge base. 

Obtain after-hours and vacation coverage: Your IT team members deserve their time off. Our co-managed services ensure they can get the rest and relaxation that they need to be at the top of their game. 

Gain some breathing room and space to grow: Your internal IT organization has to have the capacity to grow with the company. If your in-house IT team is bogged down and overworked, they can’t help you achieve your objectives. 

Do you think your team could benefit from co-managed services? We’re here to talk about it! Find out what it’s like to have a true partner in IT, and not just another service provider.

https://www.ecmsi.com/internal-it.html