What is VoIP and Why Use It?

Voice over Internet Protocol, also knows as VoIP is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over the internet. So what does all that fancy high tech lingo mean? Basically it is a technology that lets you make phone calls using the internet instead of a regular phone line. If you have a reasonable quality Internet connection you can get phone service delivered through your Internet connection instead of from your local phone company.

Some people use VoIP in addition to their traditional phone service, since VoIP service providers usually offer lower rates than traditional phone companies, but sometimes doesn’t offer 911 service, phone directory listings, 411 service, or other common phone services. While many VoIP providers offer these services, consistent industry-wide means of offering these are still developing.

So Why use VoIP? Here are some of the major advantages:

More than Two People:

With VoIP you can set up a conference with a whole team communicating in real time. This can be very useful in businesses where everyone is spread out and need to work together to solve issues.

Cheaper to Use:

VoIP has drastically reduced the cost of communication by sharing networks between data and voice. One single connection to the internet has the ability to transmit more than one telephone call.

Abundant, More Advanced Features:

You can make calls from anywhere in the world to any destination with your VoIP account, Features also include caller ID, contact lists, voicemail, extra-virtual members and more. using VoIP experience makes it easy to multitask and enhancing communication experience for you personally and for your business.

Convenience at work:

The portable nature of the VoIP technology is causing it to gain popularity as the trend is towards portable commodities. Portable hardware is becoming more and more common, as are portable services, and VoIP fits in well.

Much more Productive:

VoIP makes it much easier for an organization to communicate, VoIP is able to combine different data types and make routing and signaling more flexible and robust. This can enhance your staffs productivity and in turn provide better service to your clients, allowing you to stand out among the competition.

To find more about VoIP and how in can be implemented in your business, Call ECMSI today at 330-750-9412 or email us at info@ecmsi.com.