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How to Identify a Phishing Email

You wake up and like many of us today, you immediately check your phone. Scrolling through your email you see a message in your inbox that reads “Microsoft account security alert” this email then goes on to explain how someone might have accessed your account and how they may have your password and access to personal information. The email then contains a button you can click through to “recover your account”. This email looks a little something like this.

Seems normal enough right? WRONG. This email contains an abundance of red flags that to someone not so tech savvy could fall victim to. This email is meant to be malicious and ironically while it is trying to get you worried about your information getting hacked into. It is trying to hack into your information. Let’s dive into what these red flags are so that others do not fall victims to these malicious emails.

To begin with, this email claims it is from the Microsoft team, however within the email itself we see no Microsoft branding of any kind, and is overall poorly designed. The next indicator of suspicious activity is that the email keeps mentioning a Microsoft account has been accessed, but shows a Yahoo email address. The person who received this email knew that their email address was not registered with any Microsoft account, especially being that they were a Mac only user. There was also not enough characters or asterisks that reflected any email this user had.

This is just one example of a phishing email and there are many more, some are formatted well, others are blatantly a scam, but paying close attention and really evaluating each point the email is trying to make is extremely important. Be sure to be on the lookout for other signs such as:

  1.  You are asked to send money to cover expenses.
  2. The message asks for personal information.
  3. The message contains poor spelling and grammar.
  4. The email contains mismatched URL’s.
  5. The offer of the email seems too good to be true.

Finally, if something in that email just does not seem right to you, there is most likely a reason why and immediately. If an email looks suspicious and catches you off guard or does not relate to any recent activity you have done online, it is best to not act upon that email and flag it as spam and delete the email immediately. Clicking through could cause major issues to your computer system or others if it happens in your workplace. Be sure to always be attentive, be curious and ask questions and stay protected!

 

My Coffee Machine Got Hacked

In today’s world it seems like anything can fall victim to a cyber attack. We all know that a computer, wireless network, server, (etc.) can be compromised. Now imagine that you’re at work and you see a ransomware message on your coffee machine’s screen. That’s right… a COFFEE MACHINE. This may sound ridiculous but it did happen and could happen to any workplace. Bet you didn’t know ransomware is now a part of the new continental breakfast.

A chemical engineer with a degree in computer science posted this instance on Reddit and explained exactly what happened that led to this attack on their workplace coffee machine. It all began when a factory worker encountered a ransomware message on his computer, he then called the help desk to get the issue resolved and stepped out to grab a cup of coffee. The worker then noticed the same message on the coffee machine’s screen. Now, this ransomware did not just shut down the employee coffee supply and hold it for ransom (which, that would be a whole other nightmare),this ransomware spread throughout the factory and shut down factory systems. So how did this all happen?

Coffee machines are supposed to be connected to their own isolated WiFi network, the person who was installing the network made the mistake of connecting it to the internal control room network, when they noticed the coffee machine still wasn’t getting internet they then connected it to the isolated WiFi network. While a hacker was poking around in their systems they noticed that huge security fall and managed to squirm their way into the system and gridlock the entire factory network.

A coffee machine is not the only issue, practically any computer- implemented or computer enabled device can be compromised, this then leads to a wild search for what else is connected to that same network that could also become infected? Network vulnerability is like a screen door. If you do not pay attention and their is the tiniest hole in the screen somehow at least one fly will manage its way through and get into your home.

Being proactive and making sure your systems are always being monitored for any issues is very important. Implementing the right security precautions and making sure your network is sealed tight is the only way to prevent malware from grid locking your network. Finally, please make sure your office coffee machine is installed properly!

Top 2017 Breaches That Could Affect Any Business!

Organizations with unused, exposed websites and unencrypted storage drivers have been a huge target for hackers in recent years, now in 2017 this trend of stealing valuable information is still running rampant on the dark web. Many of these breaches occurred within the healthcare industry, which had a huge network with very rich patient data. The mistakes made by these organizations can help the many businesses who have not yet been affected take a proactive step to ensure that they will not fall victim to these cyber crimes.

Let us take a look at some of the numbers…

 

14 Million Customers: Verizon Data Breach

After a user mistake which caused the database to go public online, close to 14 million customers of the company were exposed.

4.8 million patients: Molina Healthcare

Discovered that their patient portal had a huge security flaw which could allow any Molina patient to access other patients medical claims by just changing a single number in the URL.

1.1 Million enrolled in Indiana Medicaid & CHIP 

Indiana’s Health Coverage Program released that patient data was left wide open through a live hyperlink to an IHCP report. Their IT service provider discovered the link on May 10th and reported that link contained patient data including name, Medicaid ID number, address of doctors treating patients, patient numbers, procedure costs, and the amount Medicaid paid to doctors or providers.

1 Million Personal Data Files: Washington State University

Washington State University discovered a hard drive containing personal data of about 1 million people was stolen from a locked safe that it was contained in. The hard drive contained Social Security numbers, names and some personal health data.

500,000 Patients: Michigan based 

 

Airway Oxygen

The medical supplier was hit with ransomware that shut employees out of the system where personal health information was stored.

 

Each of these breaches showcase how many people could be at risk of their personal information being completely exposed just because of one or two simple mistakes. In the case if Indiana Medicaid, if it wasn’t for their IT services provider, they may have not found the issue in a reasonable time and had major issues down the line with their business information. The main lesson for business owners to take away is that you MUST stay proactive and make sure you have backups and precautions set in place for your network to continue running smoothly, and securely.

 

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What Does your Business IT and Car have in Common?

THEY BOTH NEED TO BE INSURED!

When we talk about car insurance the dark thoughts and questions begin to arise. What if I get into an accident? What if I’m travelling and left on the side of the road? What if someone hits me without my control? While all of these thoughts are very pessimistic, these things do happen, sadly, more often than we would like them to. This makes driving without some sort of car insurance seem completely ludicrous. So why should your business IT be any different?

Think about your business IT as the “vehicle” that keeps your company running. What if your network “crashes”, what if your employees are working and your computers decides to leave them on the side of the road? Or what if a hacker “hits” your network with ransomware or the many other hundreds/thousands of malicious malware that is out there today?

When talking about business IT “insurance”, we mean something a little bit different. You need to make sure that the technology in your business is secure, protected and keeps your employees as productive as possible in order for your business to stay viable. Like a car, you have to have some sort of disaster protection, or else a whole bunch of time, money and productivity of your business is lost on fixing the issue when it happens. The best “insurance” for your business network is using an outsourced IT service management provider, and here’s why.

When you outsource the management of your important IT resources they help optimize your networks performance, to make it work at the peak efficiency and reliability levels that your business demands. This can allow you to stay focused on running your business and not your network. This security, networking, data protection and user support is handled at a fraction of the cost than if your business decided to take on all of that cost itself. Risk is something your business deals with every day from market competition, to the state of the economy, don’t let your IT be another risk. Businesses have limited resources, and every owner/manager has limited time and attention. Outsourcing can help your business stay focused on your core business and not get distracted by complex IT decisions.

Secure your network today with ECMSI !

330.750.9412

 

 

WannaCry Infection

You may have seen the news this weekend. Criminal hackers have released a new strain of ransomware that spreads itself automatically across all workstations in a network, causing a global epidemic. If you or a co-worker are not paying attention and accidentally open one of these phishing email attachments, you might infect not only your own workstation, but immediately everyone else’s computer too.

Be very careful when you get an email with an attachment you did not ask for. If there is a .zip file in the attachment, do not click on it but delete the whole email. Remember: “When in doubt, throw it out!”


The Initial Infection Vector Is A Well-crafted Phishing Email.
 
The initial spread of WannaCry is coming through phishing, in which fake invoices, job offers and other lures are being sent out to random email addresses. Within the emails is a password protected .zip file, so the email uses social engineering to persuade the victim to unlock the attachment with a password, and once clicked that initiates the WannaCry infection.
 
We take proactive measures to ensure all devices that we monitor are up-to-date on their security patches and Antivirus subscriptions. Having an IT company who understands and values a proactive approach to monitoring is key in keeping you focused on your business and not IT.