State and Local Governments have found that in recent years it is becoming easier to serve citizens and enhance the way of life in their cities by utilizing technology. Officials have seen much better city management and planning when they implement new tech. Government offices are also relying more on their IT infrastructure to keep their employees productive in order to better serve their communities. With the recent cyber breach that affected the entire city of Atlanta, state and local governments are starting to realize they are just as vulnerable to cyber attacks just like anyone else. Government offices hold a lot of valuable information and are relied upon to maintain not only their local economies but the safety and standard of living for their residents. This year governments are going to have to prioritize their technology and develop plans that will maintain their IT infrastructure, here are the top 5 things State and Local Governments should consider.
1. The Internet of Things Enhancing Communities
The Internet of things, or (IoT) has been a trending topic in the news recently. But what is the IoT? Simply put, it is connecting any device with an on/off switch to the internet. This includes, any household items, fridges, microwaves, to washing machines, lamps, wearable devices and the list can go on forever. But what does this have to do with State and Local Government one may ask? Well, a whole lot. On a broad scale the IoT can be applied to things like transportation networks and can help create “smart cities” that can help us reduce waste and improve efficiency for thing such as energy use. Check out the graphic below that shows how a smart city would work. (The graphic below provided by Libelium who specializes in IoT devices.)
2. Beefing Up Cyber Security
The IoT can do great things for a city, however without the right security measures, it could also make a city extremely vulnerable. State and Local governments need to have fail safe back up and disaster recovery plan for all departments to ensure the cities network is protected and does not get compromised. In the face of evolving threats, cities have already fallen victim like the case of Atlanta. Atlanta has recently fallen victim to a ransomware attack in which the hacker demanded over $51,000 USD in the form of bitcoins. The ransomware stole information and locked out government officials from files and software needed to run city operations. Cyber security is a very sensitive topic for government because when compromised, like a business, people begin to lose trust, which is the opposite of what any local government wants for its residents.
3. Cloud Solutions for Data
Cloud solutions are no more a far-fetched concept. Migrating data to the cloud is providing a way that government can bypass restrictions created by tightening budgets. More governments are moving their data to the cloud, however with the migration comes some planning. Local governments must consider their environment to ensure they pick the right model, whether being a public, private or hybrid cloud. Moreover, data management can prove itself an issue if governments are relying on multiple cloud management providers.
4. Consolidation and Cutting Redundant Costs
Finding saving and efficiencies is extremely important to governments. When there are too many separate entities all with their own network trying to work together, this can create many holes in a governments system, where one infection can spread like wildfire. In the case of the state of Ohio just five years ago, 26 agencies were using close to 9,000 servers to support more than 32 data centers that were only running at less than 10 percent capacity. By consolidating and reconstructing these servers the state was able to save more than $100 million and avoid close to $60 million is added costs. Governments will need to look into simplifying their infrastructure to their best ability, not only will it be able to help with costs, but also with security.
5. Collaborating with the Right Tools
Managing and thinking about all of these technical items is the last thing an elected official wants to think about when they run for office. Especially to local governments who focus on their residents and improving their cities. Technology problems are the last on their priority lists, local governments should look to invest in managed service providers that will focus on the technology side, making sure it is safe and reliable, while the government focuses on more pressing community tasks. ECMSI in northeast Ohio can do just that for any local government. If you are a part of a local government that needs IT help. Please feel free to call us today at 330-750-9412. We are always here trying to Make IT Easy!