Tag Archives: microsoft

What is VoIP and Why Use It?

Voice over Internet Protocol, also knows as VoIP is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over the internet. So what does all that fancy high tech lingo mean? Basically it is a technology that lets you make phone calls using the internet instead of a regular phone line. If you have a reasonable quality Internet connection you can get phone service delivered through your Internet connection instead of from your local phone company.

Some people use VoIP in addition to their traditional phone service, since VoIP service providers usually offer lower rates than traditional phone companies, but sometimes doesn’t offer 911 service, phone directory listings, 411 service, or other common phone services. While many VoIP providers offer these services, consistent industry-wide means of offering these are still developing.

So Why use VoIP? Here are some of the major advantages:

More than Two People:

With VoIP you can set up a conference with a whole team communicating in real time. This can be very useful in businesses where everyone is spread out and need to work together to solve issues.

Cheaper to Use:

VoIP has drastically reduced the cost of communication by sharing networks between data and voice. One single connection to the internet has the ability to transmit more than one telephone call.

Abundant, More Advanced Features:

You can make calls from anywhere in the world to any destination with your VoIP account, Features also include caller ID, contact lists, voicemail, extra-virtual members and more. using VoIP experience makes it easy to multitask and enhancing communication experience for you personally and for your business.

Convenience at work:

The portable nature of the VoIP technology is causing it to gain popularity as the trend is towards portable commodities. Portable hardware is becoming more and more common, as are portable services, and VoIP fits in well.

Much more Productive:

VoIP makes it much easier for an organization to communicate, VoIP is able to combine different data types and make routing and signaling more flexible and robust. This can enhance your staffs productivity and in turn provide better service to your clients, allowing you to stand out among the competition.

To find more about VoIP and how in can be implemented in your business, Call ECMSI today at 330-750-9412 or email us at info@ecmsi.com.

Shut Off Your Bluetooth When You’re Not Using It!

Privacy and security seems to always be on everyone’s mind today. Intuitively we are always making sure our homes are locked before we leave and that our cars when left aren’t vulnerable to any intruders. Just like our homes and cars, we keep our technological devices secure and locked with some sort of authentication, but they too have a variety of different entrances for an intruder to sneak their way in.

The most popular digital entrance into a electronic device today is through its Wifi. We have all heard of the horror stories of connecting to a wrong network in a public place and having your personal information stolen. But few people think about how their Bluetooth can be effected. Minimizing your Bluetooth usage minimizes your exposure to the vulnerabilities. Most recently, an attack called BlueBorne allows for any affected device with Bluetooth turned on to be attacked through a series of vulnerabilities. These vulnerabilities don’t stem from the Bluetooth itself but the implementation in all the of the software including Windows, Andriod, Linux and iOS. This potentially puts millions at risk.

 

The Blueborn attack starts by going through the process by scanning devices with Bluetooth on, it then starts probing them for information such as device type and operating system to see if they have the vulnerabilities it can latch on to. The Blueborn bug can allow hackers to take control of a device and access private information. This attack can also spread from device to device in one motion if other vulnerable Bluetooth enabled targets are nearby.

The best defense against this Bluetooth security flaw is to make sure your device system is always updated with the latest software and firmware. This make sure there are no vulnerabilities in the implementation of Bluetooth within your operating system. Bluetooth does many amazing things that seem almost magical and the benefits outweigh the calculated risk of turning it on. However when not in use it is best to make sure to keep your Bluetooth setting off and use it when you know you are in a safe and secure area.

The benefits of Skype for Business

As soon as we were able to access email via our phones, the idea of a work day ending at 5pm pretty much went out the window. Add to that our laptops and a decent internet connection, office workers across the globe can now do their job virtually anywhere. But what happens when you need to collaborate on a project, have a face to face meeting or just need a quick answer?

Waiting on a reply to an email can be soul crushing if you are on a time crunch and the time involved with traveling back and forth to a client site or satellite office for a face to face meeting is less time you have to do actual work. So what’s the answer? I imagine these were the types of scenarios Microsoft were throwing out during the pitch meeting where they came up with Skype for Business.

This multi functioning tool isn’t just an IM service. Within its code, this application allows you to make phone and video calls, hold large conference calls, share data quickly, present desktops for easy presentation, coordinate schedules and so much more.  Plus, it works across platforms! Desktop, Laptop, Tablet or Mobile Device, Skype for Business can be installed and used, just as if you were sitting at your desk.

So if you have been thinking that you need a tool to help bring your team together again, Skype for Business maybe just the thing you’ve been looking for!