Tag Archives: technology

Don’t Push Your Network’s Luck

Look around your office. Isn’t it great to see your team hard at work on their computers? Yet if we take a closer look, let’s see what’s really happening…

Joe, your new sales rep, is poring over last weekend’s game stats…

Amy in marketing is looking for a new job, surfing your competitors’ websites, chatting with their HR people…

Wes, over in customer support, just bogged down your entire network by downloading a video file of Metallica in concert…

Bob in accounting is browsing stock-investing sites, in search of a hot tip…

Okay, so maybe it’s not that bad at your company. But this type of behavior will happen to some degree if you don’t proactively prevent it. The real problem is, unfiltered content often links to malware and other threats. Ignore it and you risk productivity losses, legal liabilities, extortion, blackmail and fraud. And not only that, the resulting data loss and corruption can cost your company big-time. Cyberthreats stemming from unfiltered content aren’t something you can count on your lucky leprechaun or four-leaf clover to protect you from.

In today’s mobile environment, content filtering has becoming a greater challenge than ever before. Your company may already be doing some filtering at the network level. However, when was the last time you checked the number of mobile devices linked to your network? As your workforce goes mobile, your network is exposed to a rapidly expanding “attack surface.” With BYOD (bring your own device) now the norm, the old rules of content filtering just don’t cut it anymore.

Are You Making Any Of These Mistakes?

Old content-filtering models presume your network has a safe “firewall.” But now, with BYOD, you need a different way to protect your data. And that’s where endpoint security comes into play. Endpoint filtering keeps devices on your network safe from infection, no matter where they hook into the Internet.

But make ANY of the following mistakes with endpoint security and your network could be a sitting duck:

  1. Missing even ONE endpoint. This applies to tablets and smartphones as well as home-based machines that VPN into your network.

 

  1. Skimping on security policies, protocols and training. Believing that tech tools alone will keep your network secure is a recipe for breaches. In fact, no technology can keep a network safe if users cut corners.

 

  1. Leaving endpoint filtering out of your overall security plan. Ad hoc security invites disaster. An improperly designed system exposes holes that hackers love to find.

So, What Exactly Should You Filter?

Forrester Research states that companies whose users access the cloud should:

Detect and intercept unusual or fraudulent activities related to data in the cloud.

  • Detect, neutralize and eliminate malware in cloud platforms.
  • Detect and monitor unsanctioned cloud applications and platforms usage.
  • Protect against leaks of confidential information.
  • Encrypt structured and unstructured data in cloud platforms.
  • Investigate suspicious users and incidents.

Between BYOD and ever more complex cyberthreats, you simply can’t afford to run around putting out fires. You absolutely MUST proactively defend your network in depth with endpoint content filtering. We offer content filtering that is customizable to your business while still offering the highest level of protection. We can also help segment your wireless network, so those who do BYOD won’t ever touch the network that your critical business data is on. With a complete proactive managed service provider like ECMSI, you can sleep better at night and stop relying on “luck” to keep your network stable and secure.

Fight Back! How to Scam an Email Scammer

Wouldn’t it be nice if the Nigerian Prince that just so happened to email you would actually deliver on his promise of depositing that “$2,000,000 USD” into your bank account? Hopefully you know that this is just a scam to steal your financial information, however, many people around the world have fallen into the traps of these phishing emails.

“The idea is to waste their time and make it impossible for scammers to turn out a profit, it also delivers satisfying karma and allows you to scam a scam.”

These scams are so well known that they do not fool many people anymore, but it can be quite annoying when we receive these emails. If you’re one of those people that enjoy a good prank and like to humor an obvious scam, then look no further. A new service from NetSafe called Re:Scam can help you waste the time of email scammers to prevent them from moving forward to another victim. So just how does this service waste the time of “Nigerian Princes” and “UN Bureaucrats”? In the funniest way possible.

Re:Scam is a AI-powered chatbot designed to draw out the conversation and exchange as long as possible. All you do is forward an email from a scammer to me@rescam.org, the chatbot then uses a proxy email address to communicate with the crook. The idea is to waste their time and make it impossible for scammers to turn out a profit, it also delivers satisfying karma and allows you to scam a scam. Some of the funniest interactions go something like this:

Scammer: “Do you wish to be a member of the great Illuminati family? Do you want to be payment $5,000,000 weekly? Let us now if you are interested in success.”

Chatbot: “Dear Illuminati, What a wonderful surprise. I’d love to join your secret club. Do you do a bingo night?”

Scammer: There is not bingo night. Please complete attached form with bank details for your receive full payment of 5 million.

Chatbot: Terrific! But to avoid detection I’m going to send my bank account details through one number at a time.  Ready? 4.

Scammer: “This is not necessary”

Chatbot: “7”

The full video from Netsafe can be found here

The video mentions that email scamming is a billion dollar industry, and it is time to fight back with a sort of eye for eye treatment. If these scammers are going to try to waste our time we might as well waste theirs. If everyone began using this service we can help prevent them from moving forward and soon enough stop these emails by making these scams completely useless to attempt.

 

What is VoIP and Why Use It?

Voice over Internet Protocol, also knows as VoIP is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over the internet. So what does all that fancy high tech lingo mean? Basically it is a technology that lets you make phone calls using the internet instead of a regular phone line. If you have a reasonable quality Internet connection you can get phone service delivered through your Internet connection instead of from your local phone company.

Some people use VoIP in addition to their traditional phone service, since VoIP service providers usually offer lower rates than traditional phone companies, but sometimes doesn’t offer 911 service, phone directory listings, 411 service, or other common phone services. While many VoIP providers offer these services, consistent industry-wide means of offering these are still developing.

So Why use VoIP? Here are some of the major advantages:

More than Two People:

With VoIP you can set up a conference with a whole team communicating in real time. This can be very useful in businesses where everyone is spread out and need to work together to solve issues.

Cheaper to Use:

VoIP has drastically reduced the cost of communication by sharing networks between data and voice. One single connection to the internet has the ability to transmit more than one telephone call.

Abundant, More Advanced Features:

You can make calls from anywhere in the world to any destination with your VoIP account, Features also include caller ID, contact lists, voicemail, extra-virtual members and more. using VoIP experience makes it easy to multitask and enhancing communication experience for you personally and for your business.

Convenience at work:

The portable nature of the VoIP technology is causing it to gain popularity as the trend is towards portable commodities. Portable hardware is becoming more and more common, as are portable services, and VoIP fits in well.

Much more Productive:

VoIP makes it much easier for an organization to communicate, VoIP is able to combine different data types and make routing and signaling more flexible and robust. This can enhance your staffs productivity and in turn provide better service to your clients, allowing you to stand out among the competition.

To find more about VoIP and how in can be implemented in your business, Call ECMSI today at 330-750-9412 or email us at info@ecmsi.com.

Supply Chain Cyber Attack Infects 2.3 Million Users

Hacking comes in many forms, recently the trend in cyber crime has hackers going directly for the supply chain within an organization. The supply chain is a system of activities involved in handling, distributing, manufacturing and processing goods in order to move resources from a vendor into the hands of a final consumer. In reference to cyber-security, a supply chain attack involves tampering with the companies network in order to install malware that brings harm further down the supply chain.

One of the most popular supply chain attacks was data breach that occurred to the retail giant Target in 2013, Over 40 million customers credit card and debit cards were compromised after malware infiltrated one of Target’s third party suppliers and gained access to Targets main data network.

Recently, a computer cleaning software was compromised and left any user who downloaded the software between August 15th and September 12th with malware on their computer. CCleaner is an application that scans your PC for malware and junk files and cleans it up to work at maximum performance. It is an extremely popular software that has over 2 billion downloads, and ironically has caused the problem it tries to prevent. CCleaner was compromised when some unknown hackers infiltrated the download servers to the application and replaced the original version of the software with the malicious one and distributed it to millions of users for a month. The company that own the software is now recommending users to update their software to the latest version to protect their computer from being compromised.

These event have happened all to often, and can affect such a large group of users. These events are particularly a cause for concern to business owners. If your business computers are not being monitored and one of your employees accidentally downloads malicious software unknowingly, all of your important business data is now compromised. Not only is your data at risk, now your business if loosing precious hours trying to fix the problem and recovering from the cyber attack instead of focusing on your core business activities. These event could plummet employee productivity and could end up costing the business money that it simply cannot afford to lose. Be sure to always monitor end user activity and maintain backups of your important data.

 

 

How to Identify a Phishing Email

You wake up and like many of us today, you immediately check your phone. Scrolling through your email you see a message in your inbox that reads “Microsoft account security alert” this email then goes on to explain how someone might have accessed your account and how they may have your password and access to personal information. The email then contains a button you can click through to “recover your account”. This email looks a little something like this.

Seems normal enough right? WRONG. This email contains an abundance of red flags that to someone not so tech savvy could fall victim to. This email is meant to be malicious and ironically while it is trying to get you worried about your information getting hacked into. It is trying to hack into your information. Let’s dive into what these red flags are so that others do not fall victims to these malicious emails.

To begin with, this email claims it is from the Microsoft team, however within the email itself we see no Microsoft branding of any kind, and is overall poorly designed. The next indicator of suspicious activity is that the email keeps mentioning a Microsoft account has been accessed, but shows a Yahoo email address. The person who received this email knew that their email address was not registered with any Microsoft account, especially being that they were a Mac only user. There was also not enough characters or asterisks that reflected any email this user had.

This is just one example of a phishing email and there are many more, some are formatted well, others are blatantly a scam, but paying close attention and really evaluating each point the email is trying to make is extremely important. Be sure to be on the lookout for other signs such as:

  1.  You are asked to send money to cover expenses.
  2. The message asks for personal information.
  3. The message contains poor spelling and grammar.
  4. The email contains mismatched URL’s.
  5. The offer of the email seems too good to be true.

Finally, if something in that email just does not seem right to you, there is most likely a reason why and immediately. If an email looks suspicious and catches you off guard or does not relate to any recent activity you have done online, it is best to not act upon that email and flag it as spam and delete the email immediately. Clicking through could cause major issues to your computer system or others if it happens in your workplace. Be sure to always be attentive, be curious and ask questions and stay protected!

 

My Coffee Machine Got Hacked

In today’s world it seems like anything can fall victim to a cyber attack. We all know that a computer, wireless network, server, (etc.) can be compromised. Now imagine that you’re at work and you see a ransomware message on your coffee machine’s screen. That’s right… a COFFEE MACHINE. This may sound ridiculous but it did happen and could happen to any workplace. Bet you didn’t know ransomware is now a part of the new continental breakfast.

A chemical engineer with a degree in computer science posted this instance on Reddit and explained exactly what happened that led to this attack on their workplace coffee machine. It all began when a factory worker encountered a ransomware message on his computer, he then called the help desk to get the issue resolved and stepped out to grab a cup of coffee. The worker then noticed the same message on the coffee machine’s screen. Now, this ransomware did not just shut down the employee coffee supply and hold it for ransom (which, that would be a whole other nightmare),this ransomware spread throughout the factory and shut down factory systems. So how did this all happen?

Coffee machines are supposed to be connected to their own isolated WiFi network, the person who was installing the network made the mistake of connecting it to the internal control room network, when they noticed the coffee machine still wasn’t getting internet they then connected it to the isolated WiFi network. While a hacker was poking around in their systems they noticed that huge security fall and managed to squirm their way into the system and gridlock the entire factory network.

A coffee machine is not the only issue, practically any computer- implemented or computer enabled device can be compromised, this then leads to a wild search for what else is connected to that same network that could also become infected? Network vulnerability is like a screen door. If you do not pay attention and their is the tiniest hole in the screen somehow at least one fly will manage its way through and get into your home.

Being proactive and making sure your systems are always being monitored for any issues is very important. Implementing the right security precautions and making sure your network is sealed tight is the only way to prevent malware from grid locking your network. Finally, please make sure your office coffee machine is installed properly!

What Does your Business IT and Car have in Common?

THEY BOTH NEED TO BE INSURED!

When we talk about car insurance the dark thoughts and questions begin to arise. What if I get into an accident? What if I’m travelling and left on the side of the road? What if someone hits me without my control? While all of these thoughts are very pessimistic, these things do happen, sadly, more often than we would like them to. This makes driving without some sort of car insurance seem completely ludicrous. So why should your business IT be any different?

Think about your business IT as the “vehicle” that keeps your company running. What if your network “crashes”, what if your employees are working and your computers decides to leave them on the side of the road? Or what if a hacker “hits” your network with ransomware or the many other hundreds/thousands of malicious malware that is out there today?

When talking about business IT “insurance”, we mean something a little bit different. You need to make sure that the technology in your business is secure, protected and keeps your employees as productive as possible in order for your business to stay viable. Like a car, you have to have some sort of disaster protection, or else a whole bunch of time, money and productivity of your business is lost on fixing the issue when it happens. The best “insurance” for your business network is using an outsourced IT service management provider, and here’s why.

When you outsource the management of your important IT resources they help optimize your networks performance, to make it work at the peak efficiency and reliability levels that your business demands. This can allow you to stay focused on running your business and not your network. This security, networking, data protection and user support is handled at a fraction of the cost than if your business decided to take on all of that cost itself. Risk is something your business deals with every day from market competition, to the state of the economy, don’t let your IT be another risk. Businesses have limited resources, and every owner/manager has limited time and attention. Outsourcing can help your business stay focused on your core business and not get distracted by complex IT decisions.

Secure your network today with ECMSI !

330.750.9412

 

 

Forgot Your Password? The Future May Help.

Probably one of the most annoying things about technology today is trying to remember all your passwords, from your desktop login, social media sites, down to your online financials, a combination of words and numbers can really start to all blend together. If you’re like most of us, you probably have the same password for everything. This practice is EXTREMELY unsafe, and not recommended by any IT technicians or service providers. So, is there any end in sight to the madness? Well, current trends in biometrics may just make passwords obsolete.

Today, many cell phone users are logging onto their phones and entering all their apps with their fingerprints. Apple’s “Apple Pay” on iPhones are becoming ever more popular and allows for users to pay with their cards at retail locations using their fingerprints to authenticate the purchase. The Samsung Galaxy S8 phone has an upgraded retinal scanner that can be used to unlock the phone and can be used as a second factor in authenticating any number of online services. Microsoft’s Hello is allowing Windows 10 users to login through facial recognition and a patent for the company indicates they are trying to develop ways to pair a touchscreen with gestures made on the screen to authenticate. Some ideas out there are even hinting at using brainwaves for authentication to unlock computers!

What will this mean for the future of passwords? Maybe soon all you will have to do is think about unlocking your Facebook page and like magic, it would work. While that may seem farfetched, who knows what the future can hold? Much of this research to eliminate passwords is being supported. In the U.K. the National Cyber Security Center is looking for proposals that will do away with passwords and is offering $32,160 in research funds per proposal.

However, while things are still in the works we will have to still stick to the “old-school” way of keeping our information safe, with your first pets name and your birth date numbers (did we get some of you??…). Until then, we recommend creating strong passwords (using capital letters, numbers and symbols) and using different passwords for each account you have.

 

Call ECMSI today for a free consult!

330.750.9412